Online + labs · new or uninsured patients
Continuous glucose monitor (CGM)
Wondering if a CGM is right for you? A clinician reviews your diabetes, insulin use and plan criteria, and prescribes one if appropriate.
For adults with established type 1 diabetes: insulin and supply refills, CGM data review, and routine follow-up. New diagnoses are seen in clinic.
Yes, for adults 18 and older in Texas. For adults with established type 1 diabetes: insulin and supply refills, CGM data review, and routine follow-up. New diagnoses are seen in clinic. Review is by a Texas-licensed Passion Health clinician, 24/7 on weekdays and 7 AM–9 PM CT on weekends. The flat price is $89, or use insurance. If labs are needed, your clinician usually orders the Diabetes & Kidney panel (A1c, metabolic panel, cholesterol and urine albumin), $69, through Passion Health Blood Work, drawn at a Passion Health clinic or any CPL patient service center in Texas; with insurance, the lab bills your plan directly. A prescription goes to the pharmacy you choose only if it's appropriate; controlled medicines are never prescribed online. If you're pregnant or planning a pregnancy, you need an in-person visit within a few days instead, and you don't pay the online fee. Already a Passion Health patient with insurance? We book you with your own clinician instead.
Medically reviewed by Dr. Anantha Chentha, MD, Chief Quality Medical Officer, Passion Health · October 22, 2026
Type 1 diabetes is an autoimmune condition in which the immune system destroys the insulin-making cells of the pancreas, so the body makes little or no insulin. People with it need insulin every day to live. It often starts in childhood or young adulthood but can begin at any age. It is not caused by diet or lifestyle.
Not near one of our clinics? Online Care is open to adults anywhere in Texas; our clinics are in Dallas–Fort Worth. If the safety questions or your clinician show you need to be examined, we tell you what kind of care you need and how soon — an emergency room, an urgent care center, or a clinician near you. If you've already paid, the full fee is refunded and you get a written summary of your visit to take with you.
Also call 911 for chest pain, trouble breathing, stroke signs, a sudden severe headache, fainting, a seizure, severe bleeding, new confusion, throat swelling, an overdose or thoughts of harming someone else — and call or text 988 for thoughts of harming yourself. If screening routes you before you pay, nothing is charged. If a clinician routes you after you've paid, the full fee is refunded.
If Passion Health is your primary care practice and you have insurance, book this with your own clinician — in person or by video, billed to your plan like any visit, with no online fee. Your clinician knows your history and can adjust your whole plan, not just this one problem. Online type 1 diabetes follow-up care is for new patients, uninsured patients and patients outside Dallas–Fort Worth; established patients without insurance pay the $39 renewal rate.
Upload prior results or home readings if you have them.
If labs would help, the order goes to a Passion Health clinic, or to any CPL patient service center in Texas.
Your clinician reviews them and contacts you with your plan.
Check-ins and repeat labs timed to your condition; 30 days of messaging.
Shown so you know what to expect. The reviewing clinician decides what, if anything, is appropriate for you — a prescription is never guaranteed, and controlled medicines are never prescribed online.
Using insurance: we're in network with BCBS of Texas, Aetna, UnitedHealthcare, Cigna, Humana and Healthcare Highways, and we verify eligibility for every plan before review — you see your estimated cost-share first. New patients have a short video visit, because plans pay for a visit, not a form. Same-day review applies to self-pay visits; insurance visits begin once we've verified your plan, which is the next business morning if you submit overnight or on a weekend. Medicare, Medicaid, CHIP and TRICARE are billed to the program, and the cash rate isn't offered for covered services.
Full refund if your case isn't accepted: if the clinician doesn't accept your case for online care, for any reason, the full fee is refunded to your card within 10 business days, and we help you get the care you need: a same-day visit at one of our Dallas–Fort Worth clinics or, if you're not near one, clear advice on where to be seen and a written summary of your visit. With insurance, no claim is submitted for the online review. Paying the flat price yourself? You can ask for a written Good Faith Estimate before your visit.
Labs your clinician orders are priced through Passion Health Blood Work if you self-pay, or billed to your plan directly by the lab (CPL) if you use insurance; imaging is billed by the imaging center and medication is paid at your pharmacy. Passion Health doesn't sell, ship or mark up medication.
A 48-hour check-in, 30 days of secure messaging, and lab follow-up when labs were ordered.
Most stable adults have an A1c every 3 to 6 months, plus a yearly kidney check, eye exam and foot exam. Your clinician will tell you when an in-person visit is due.
A1c, kidney function, cholesterol and urine albumin. Ordered only if your clinician decides it's needed — the visit price never includes a test you don't need.
| Diabetes & Kidney panelA1c, metabolic panel, cholesterol and urine albumin | $69 |
Typical self-pay total: $89 visit + $69 labs = $158
Self-pay prices are billed by Passion Health. If you use insurance — including Medicare and Medicaid — the lab (CPL) bills your plan directly for the tests under your plan's lab benefits, and the prices above don't apply. Blood is drawn at a Passion Health clinic in North Texas or at any CPL patient service center in Texas; your clinician reviews your results and contacts you.
The flat cash rate is $89 for a standard evaluation, or use your insurance and pay your plan's cost-share — we show you an estimate before review starts. Labs and imaging are billed separately. Medication is paid at your pharmacy. If the clinician doesn't accept your case for online care, for any reason, the full fee is refunded to your card.
A Texas-licensed Passion Health clinician reviews every intake and decides your plan — not software. For type 1 diabetes follow-up, Texas law lets the clinician evaluate you from a condition-specific intake plus your photos and records, and they'll call or video you whenever something needs a conversation. New patients using insurance have a short video visit, because plans pay for a visit, not a form.
No. You're paying for a licensed clinician's evaluation and plan. Many visits end with a prescription; some end with a different plan, a test, or a referral. Controlled medicines — stimulants, benzodiazepines, opioids, testosterone, sleep aids like zolpidem — are never prescribed at an online visit.
If you have insurance, we'll book you with your own Passion Health clinician instead — in person or by video, billed to your plan like any visit, with no online fee. Your clinician knows your history and can adjust your whole plan. If you're an established patient without insurance, continuing a treatment we already prescribed uses the $39 follow-up rate; a new problem uses this page's price.
If your clinician orders labs, they're priced through Passion Health Blood Work: for type 1 diabetes follow-up that's usually the Diabetes & Kidney panel (A1c, metabolic panel, cholesterol and urine albumin), $69, through Passion Health Blood Work (self-pay prices, billed by Passion Health). If you use insurance, including Medicare or Medicaid, the lab (CPL) bills your plan directly and those prices don't apply. You can have blood drawn at a Passion Health clinic in Dallas–Fort Worth or walk into any CPL patient service center in Texas with a photo ID; your clinician reviews your results and contacts you.
No. A new type 1 diagnosis needs in-person care, insulin teaching and close follow-up, usually with an endocrinologist, so the intake will route you to a Passion Health clinic (or, if you're not near one of our clinics, we tell you where to be seen near you), or to an emergency room if you're unwell. This online service is for adults who were diagnosed earlier and already manage their own insulin.
If your clinician agrees they're appropriate, they can send prescriptions for CGM sensors and many pump supplies to your pharmacy or supplier. Coverage depends on your plan, and some plans ask for recent visit notes or readings first. Have your current supply details and a recent CGM report ready so your clinician can write the order correctly.
This page is for adults already diagnosed with type 1 diabetes who are new to Passion Health, don't have insurance, or live outside DFW. If Passion Health is already your primary care practice and you're insured, the intake will help you book with your own clinician, in person or by video, billed as a normal visit, with no online fee.
Don't wait for an online review. Without insulin, diabetic ketoacidosis (DKA) can start within hours. Call your pharmacy and ask whether it can give you an emergency supply of your current insulin, or go to an urgent care center or emergency room now. If you have ketones, vomiting, belly pain, or fast or deep breathing, go to an emergency room or call 911. Keep a backup supply of insulin pens or vials, plus syringes if you use a pump.
Keep taking your insulin. Pregnancy with type 1 diabetes needs close care from a high-risk pregnancy (maternal-fetal medicine) or diabetes-in-pregnancy team, ideally starting before you conceive. The intake routes you to an in-person visit within a few days, and we'll help you get an appointment with one of these teams as soon as possible.
A clinician may form a valid patient relationship online using store-and-forward technology — your condition-specific intake, photos and records — paired with a call or video when needed, as long as the in-person standard of care is met (Tex. Occ. Code §111.005(a)(3), §111.007). Your clinician gives you guidance on follow-up care and, with your consent, sends new patients' visit notes to their primary care physician within 72 hours (§111.005(b)).
Chief Quality Medical Officer, Passion Health · Texas-licensed internal medicine physician
Reviewed for medical accuracy by Dr. Anantha Chentha, MD, Chief Quality Medical Officer, Passion Health, on October 22, 2026. Pages are reviewed again when clinical guidance or our visit rules change, and the date shown here is updated each time.
Book a same-day visit at a Passion Health clinic in Dallas–Fort Worth, or call and we'll point you to the right visit — or, elsewhere in Texas, to the right kind of care near you.