Have Medicare and two or more ongoing conditions, like high blood pressure, diabetes or COPD? A Passion Health care team helps you between visits, by phone and video from anywhere in Texas. Billed to Medicare.
Yes, if you have Medicare and two or more ongoing conditions. Start a visit online: you answer a short intake and have a video visit with a Texas-licensed Passion Health clinician, billed to Medicare like any visit. If you agree, a Passion Health care team then helps you between visits by phone and video: a written care plan, check-ins at least once a month, medicine reviews and help with labs and referrals. It's billed to Medicare Part B with your usual cost-share; with Original Medicare, that's 20% coinsurance after the Part B deductible, which a Medigap plan often covers. There's no cash option.
Medically reviewed by Dr. Anantha Chentha, MD, Chief Quality Medical Officer, Passion Health · November 14, 2026
Chronic care management (CCM) is a Medicare Part B service for people with two or more ongoing conditions expected to last at least a year. Between visits, a care team led by your Passion Health clinician keeps a written care plan with you, checks in with you at least once a month, reviews your medicines and coordinates your labs, referrals and other care. It's billed to Medicare with your usual cost-share. Passion Health is a private medical practice: this service isn't run or endorsed by Medicare.
A written care plan you make with your clinician; a care team member who checks in with you at least once a month; medicine reviews and refills coordinated with your clinician; help with labs, at a Passion Health clinic or any CPL location in Texas, and with referrals; a number to call 24/7 for urgent questions; and video visits with your clinician when you need them, billed to Medicare like any visit.
With Original Medicare, it's billed to Medicare Part B and your usual 20% coinsurance applies after the Part B deductible; a Medigap (supplement) plan often covers it. With a Medicare Advantage plan, what you pay depends on your plan: we check your coverage and tell you before you start. If you have Medicare and Medicaid and you're in the QMB program, you can't be billed for Medicare cost-sharing. There's no cash option: we bill Medicare for covered services, as the law requires.
Start a visit: answer a short intake and pick a time for a video visit with a Passion Health clinician, billed to Medicare like any visit. At the visit, your clinician reviews your conditions and medicines, makes your care plan with you and explains the program. It starts only if you agree, and then you get regular check-ins.
You can stop at any time; stopping takes effect at the end of that month. Only one practice can provide this service for you in a given month, so if another office already does, we'll talk it through with you. Already a Passion Health patient? Ask your clinician at your next visit, or call 214-666-6259.
Not near one of our clinics? Calls and check-ins work anywhere in Texas; our clinics are in Dallas–Fort Worth. If the safety questions or your care team show you need to be examined, we tell you what kind of care you need and how soon, and help you get it near you.
Also call 911 for chest pain, trouble breathing, stroke signs, a sudden severe headache, fainting, a seizure, severe bleeding, new confusion, throat swelling, an overdose or thoughts of harming someone else — and call or text 988 for thoughts of harming yourself. If the safety questions show you need care now, we tell you where to go, and nothing is billed.
About 5 minutes: your conditions, your medicines and your Medicare coverage, then pick a time for your video visit. Emergency questions come first.
A Texas-licensed Passion Health clinician reviews your conditions and medicines with you. It's billed to Medicare like any visit.
Your clinician makes a written care plan with you and explains chronic care management. It starts only if you agree; nothing is billed for the program until then.
A care team member checks in with you at least once a month, and you have a number to call 24/7 for urgent questions.
Shown so you know what to expect. The reviewing clinician decides what, if anything, is appropriate for you — a prescription is never guaranteed, and controlled medicines are never prescribed online.
Nothing is billed for the program until you agree to it with your care team, and you can stop at any time. Your video visit is billed to Medicare like any visit. There's no cash option for Medicare patients: we bill Medicare for covered services, as the law requires.
Labs your clinician orders are billed to Medicare by the lab (CPL), and medication is paid at your pharmacy under your drug plan. Passion Health doesn't sell, ship or mark up medication. Passion Health is a private medical practice; this service isn't run or endorsed by Medicare.
Check-ins at least once a month, on a schedule that fits your care plan. Your clinician reviews and updates the plan with you as things change, and video visits are booked when you need them.
Chronic care management (CCM) is a Medicare Part B service for people with two or more ongoing conditions. A care team led by your clinician makes a written care plan with you, checks in at least once a month, reviews your medicines and coordinates labs, referrals and other care between visits. It's billed to Medicare with your usual cost-share.
You need two or more chronic conditions expected to last at least 12 months that put you at significant risk of a serious flare-up or of losing function. Examples Medicare gives include high blood pressure, diabetes, heart failure, heart disease, atrial fibrillation, COPD, asthma, arthritis, osteoporosis, depression, cancer, and Alzheimer's disease and other dementias. Other long-term conditions, such as chronic kidney disease, high cholesterol or thyroid disease, can count when they meet the same test. Your clinician confirms that yours qualify at your first visit.
Yes. Chronic care management is covered under Medicare Part B for people with two or more ongoing conditions expected to last at least a year. Medicare Advantage plans must cover the services Original Medicare covers, but your plan's network rules and cost-share apply, so we check your plan before you start. You agree to the service before it starts, and you can stop at any time.
With Original Medicare, your usual Part B cost-share applies: 20% coinsurance after the Part B deductible, for each month you get the service. A Medigap (supplement) plan often covers that 20%. With a Medicare Advantage plan, it depends on your plan. If you're in the QMB program, you can't be billed for Medicare cost-sharing. We tell you what you'd pay before you start.
Yes. Through December 31, 2027, Medicare covers telehealth video visits with you at home, and phone visits when you can't or don't want to use video. Visits with your clinician are billed to Medicare like any visit, with your usual cost-share. Your monthly check-ins in this program are by phone.
Because chronic care management has to start with a full visit with a clinician if you're new to Passion Health or we haven't seen you in the past year: Medicare requires it. A live visit also lets your clinician review your conditions and medicines and make your care plan with you. Through December 31, 2027, Medicare covers that visit by video with you at home, or by phone if you can't use video.
Principal care management is a similar Medicare service for people with one serious chronic condition that needs close follow-up, such as diabetes that's hard to control or heart failure after a hospital stay. Your clinician tells you at your visit whether chronic care management or principal care management fits you better.
No. Your first visit is by video from home, or at one of our Dallas–Fort Worth clinics if you prefer. Check-ins are by phone. If something needs an exam, we book you at a clinic or tell you where to be seen near you.
Only one practice can provide chronic care management for you in a given month. If another office already does, tell us and we'll help you decide. Your specialists stay your specialists: we coordinate with them.
No. Passion Health is a private medical practice, and this is a service we provide and bill to Medicare. It isn't run or endorsed by Medicare, and it doesn't change your Medicare coverage or your plan.
No. We bill Medicare for covered services, as the law requires, so there's no cash option. Your visit is billed to Medicare like any visit, and nothing is billed for the program until you agree to it.
Yes, at any time, by telling your care team or calling 214-666-6259. Stopping takes effect at the end of that month, and it doesn't affect any other care you get from Passion Health.
Chronic care management is a Medicare Part B service for patients with two or more chronic conditions expected to last at least 12 months. It needs the patient's documented consent, an initiating visit for new patients and those not seen in the past year, 24/7 access to the care team and an electronic care plan (CMS, Chronic Care Management Services, MLN909188). Passion Health must submit claims to Medicare for covered services, so Medicare patients aren't offered a cash price for them (Social Security Act §1848(g)(4)), and care-team time counts only when the staff member is in the United States (42 CFR 411.9). Every call and video visit also meets the Texas telemedicine standard of care (Tex. Occ. Code §111.005, §111.007).
Chief Quality Medical Officer, Passion Health · Texas-licensed internal medicine physician · About Dr. Chentha
Reviewed for medical accuracy by Dr. Anantha Chentha, MD, Chief Quality Medical Officer, Passion Health, on November 14, 2026. Pages are reviewed again when clinical guidance or our visit rules change, and the date shown here is updated each time.
Sources: CMS · Medicare.gov
Call our care team at 214-666-6259, or start a visit and pick a time for a video visit with a clinician. If you'd rather be seen in person, book a visit at a Passion Health clinic in Dallas–Fort Worth.