Nondiscrimination and language help

Nondiscrimination notice

Passion Health (Passion Health Primary Care and Passion Health Physicians, PLLC) complies with applicable federal civil rights laws and does not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, age, disability, or sex, including sex characteristics, pregnancy or related conditions, and sexual orientation.

Passion Health provides, free of charge:

• reasonable modifications and appropriate auxiliary aids and services to people with disabilities, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats);
• language assistance to people whose primary language is not English, such as qualified interpreters and information written in other languages.

If you need these services, call 214-666-6259 (TTY: 711) or ask any staff member.

If you believe Passion Health has failed to provide these services or has discriminated in another way, you can file a grievance with:

You can file a grievance in person, by mail, by phone or by email. If you need help filing a grievance, the Section 1557 Coordinator can help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201, 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at hhs.gov/ocr/office/file/index.html.

Language assistance and accessible formats