Dry, itchy, inflamed patches? Send photos, and a clinician builds a plan to calm the flare and help prevent the next one.
Yes, for adults 18 and older in Texas. Dry, itchy, inflamed patches? Send photos, and a clinician builds a plan to calm the flare and help prevent the next one. Review is by a Texas-licensed Passion Health clinician, 24/7 on weekdays and 7 AM–9 PM CT on weekends. The flat price is $59, or use insurance. A prescription goes to the pharmacy you choose only if it's appropriate; controlled medicines are never prescribed online. If you have patches that ooze yellow fluid, form honey-colored crusts, or are getting more painful, you need to be seen in person today instead (at our Dallas–Fort Worth clinics, or urgent care near you), and you don't pay the online fee.
Medically reviewed by Dr. Anantha Chentha, MD, Chief Quality Medical Officer, Passion Health · October 22, 2026
Eczema is a common skin condition that causes dry, itchy patches that can look red, purple, or darker than your skin, and may crack, weep, or thicken. It is not contagious. Atopic eczema often starts in childhood and runs in families with asthma or allergies. Other types are set off by soaps, metals, plants, or dry weather.
Dermatitis means inflamed skin, and doctors often use the words eczema and dermatitis to mean the same thing. There are several types, each with its own triggers. Knowing which type you have helps your clinician choose the right plan.
Atopic dermatitis is the most common type of eczema. It often starts in childhood, comes and goes in flares, and shows up in skin folds like the inner elbows and behind the knees. Many people who have it also have asthma, hay fever, or food allergies, or a family history of them.
Nummular eczema causes round, coin-shaped patches, often on the legs, arms, or trunk. The patches can be very itchy and may ooze or crust. Because they can look like ringworm, a clear photo helps your clinician tell them apart.
Contact dermatitis is a rash where your skin touched something that irritated it, like soap, cleaners, or frequent hand washing. Allergic contact dermatitis is an allergy to something like nickel, fragrance, hair dye, or poison ivy. Finding and avoiding the trigger is the most important part of care.
Not near one of our clinics? Online Care is open to adults anywhere in Texas; our clinics are in Dallas–Fort Worth. If the safety questions or your clinician show you need to be examined, we tell you what kind of care you need and how soon — an emergency room, an urgent care center, or a clinician near you. If you've already paid, the full fee is refunded and you get a written summary of your visit to take with you.
Also call 911 for chest pain, trouble breathing, stroke signs, a sudden severe headache, fainting, a seizure, severe bleeding, new confusion, throat swelling, an overdose or thoughts of harming someone else — and call or text 988 for thoughts of harming yourself. If screening routes you before you pay, nothing is charged. If a clinician routes you after you've paid, the full fee is refunded.
About 5 minutes, with photos if they help. Emergency and safety questions come first.
A Texas-licensed Passion Health clinician reads everything and calls or videos you if they need more.
If treatment is appropriate, a prescription goes to the pharmacy you choose.
A 48-hour check-in and secure messaging. If you need to be seen, a same-day visit at our Dallas–Fort Worth clinics, or clear advice on where to go near you.
Shown so you know what to expect. The reviewing clinician decides what, if anything, is appropriate for you — a prescription is never guaranteed, and controlled medicines are never prescribed online.
Using insurance: we're in network with BCBS of Texas, Aetna, UnitedHealthcare, Cigna, Humana and Healthcare Highways, and we verify eligibility for every plan before review — you see your estimated cost-share first. New patients have a short video visit, because plans pay for a visit, not a form. Same-day review applies to self-pay visits; insurance visits begin once we've verified your plan, which is the next business morning if you submit overnight or on a weekend. Medicare, Medicaid, CHIP and TRICARE are billed to the program, and the cash rate isn't offered for covered services.
Full refund if your case isn't accepted: if the clinician doesn't accept your case for online care, for any reason, the full fee is refunded to your card within 10 business days, and we help you get the care you need: a same-day visit at one of our Dallas–Fort Worth clinics or, if you're not near one, clear advice on where to be seen and a written summary of your visit. With insurance, no claim is submitted for the online review. Paying the flat price yourself? You can ask for a written Good Faith Estimate before your visit.
Labs and imaging, if needed, are billed separately, and medication is paid at your pharmacy. Passion Health doesn't sell, ship or mark up medication.
A 48-hour check-in message and 14 days of secure messaging. If you're not improving, we book a same-day clinic visit, or, if you're not near one of our clinics, tell you where to be seen near you.
48-hour check-in and 14 days of messaging. If the flare is not clearly better in 2 weeks, send new photos; frequent flares may get a longer maintenance plan.
The flat cash rate is $59 for a quick evaluation, or use your insurance and pay your plan's cost-share — we show you an estimate before review starts. Medication is paid at your pharmacy. If the clinician doesn't accept your case for online care, for any reason, the full fee is refunded to your card.
A Texas-licensed Passion Health clinician reviews every intake and decides your plan — not software. For eczema, Texas law lets the clinician evaluate you from a condition-specific intake plus your photos and records, and they'll call or video you whenever something needs a conversation. New patients using insurance have a short video visit, because plans pay for a visit, not a form.
No. You're paying for a licensed clinician's evaluation and plan. Many visits end with a prescription; some end with a different plan, a test, or a referral. Controlled medicines — stimulants, benzodiazepines, opioids, testosterone, sleep aids like zolpidem — are never prescribed at an online visit.
No. You can't catch eczema from someone or give it to others. But eczema patches can become infected with germs like staph or the cold sore virus, and those infections can spread. If a patch suddenly oozes or crusts, tell your clinician right away. Clusters of painful blisters or punched-out sores need an in-person visit the same day, or the emergency room if you have a fever or feel very unwell.
Used as directed, prescription steroid creams are a standard, well-studied treatment for eczema flares and are generally well tolerated. The strength and how long you use them depend on where the rash is, since the face, eyelids, and skin folds need milder products. Your clinician will tell you how much to use and when to stop or switch to a non-steroid option.
Start by thinking about anything new: soaps, lotions, hair dye, jewelry, gloves, or plants. The rash usually shows up where the item touched your skin, sometimes a day or two later. If the cause is not clear and the rash keeps coming back, your clinician may suggest patch testing, which is done in person by an allergist or dermatologist.
A clinician may form a valid patient relationship online using store-and-forward technology — your condition-specific intake, photos and records — paired with a call or video when needed, as long as the in-person standard of care is met (Tex. Occ. Code §111.005(a)(3), §111.007). Your clinician gives you guidance on follow-up care and, with your consent, sends new patients' visit notes to their primary care physician within 72 hours (§111.005(b)).
Chief Quality Medical Officer, Passion Health · Texas-licensed internal medicine physician
Reviewed for medical accuracy by Dr. Anantha Chentha, MD, Chief Quality Medical Officer, Passion Health, on October 22, 2026. Pages are reviewed again when clinical guidance or our visit rules change, and the date shown here is updated each time.
Book a same-day visit at a Passion Health clinic in Dallas–Fort Worth, or call and we'll point you to the right visit — or, elsewhere in Texas, to the right kind of care near you.