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Passion Health Blood Work

Accessibility

Last reviewed November 13, 2026. We want everyone to be able to use Blood Work, including people who use a screen reader, a keyboard, magnification, voice control or captions.

Our standard

We design Blood Work pages to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the standard HHS adopted under Section 504 of the Rehabilitation Act for health programs that receive federal funds (45 C.F.R. §84.84).

What we check

  • Automated accessibility checks on every Blood Work page whenever we change the site.
  • Keyboard-only use, with a visible focus outline and a "Skip to main content" link on every page.
  • Pages that work at 320 pixels wide, about the same as zooming a desktop browser to 400%, without sideways scrolling.
  • Text and controls with enough color contrast, headings in order, and labeled buttons and form fields.
  • Prices, tests and draw locations as real text, not images, so screen readers can read them.
  • Order and check-up forms that work with a keyboard and a screen reader: every field has a label, and errors are given in text.

Automated checks can't find every barrier, so please tell us if you meet one.

Parts provided by others

Blood draws happen at CPL patient service centers and Passion Health clinics; tell us if you need an accessible location or help at the draw. Links to Online Care and the main Passion Health website lead to pages with their own accessibility statements. We choose services with accessibility in mind, but we don't control every partner's design.

If something doesn't work for you

  • Orders are placed online. If a disability keeps you from using the order form, call 214-666-6259 (TTY: 711): a team member will complete it with you, at the same price and with the same clinician review.
  • Ask for any document, including your results, in large print, as an accessible electronic file, or read aloud.
  • Ask for a sign language interpreter or another aid for a video visit, at no charge to you.
  • Tell us about a barrier by phone or at mycare@passionhealthphysicians.com. We aim to reply within two business days, and sooner when you're trying to get care.

Our commitment

Passion Health does not discriminate on the basis of disability. We review these pages at least once a year and whenever we make significant changes. Read our Nondiscrimination and language help notice for how to file a grievance with our Section 1557 Coordinator.