Physician-led care · Dallas–Fort Worth, now statewide online

Care for the things you'd rather not wait on.

Choose what's going on, answer a few questions built for that condition, and a Texas-licensed Passion Health clinician reviews your case the same day — around the clock on weekdays, 7 AM–9 PM on weekends. If a prescription is appropriate, it goes to the pharmacy you pick — no membership required.

Browse conditions See how it works

Use insurance or a flat cash rate Your local pharmacy, your choice 11 clinics if you need to be seen

Physician-owned, Texas-licensed clinicians Reviewing 24/7 weekdays · 7 AM–9 PM weekends Insurance accepted or flat cash price Rx to any pharmacy in Texas

Adults-only Online Care: Passion Health Online Care is for patients age 18 and older only. It is not intended for pediatric patients or anyone under 18. For a child or adolescent, please use Passion Health Pediatrics or schedule an in-person pediatric visit.

What can we help with?

Pick a condition. We'll take it from there.

Each evaluation has its own intake, its own price, and its own follow-up plan — so you're never filling out a generic form for a specific problem.

How it works

Four steps, most of them ours.

You spend about five minutes. We do the rest, and we tell you plainly if online care isn't the right fit.

Choose your condition

Pick from the catalog. You'll see what's included, what it costs, and when we'd rather see you in person — before you start. Many visits end with a prescription; some end with a different plan.

Answer a condition-specific intake

Questions written by our physicians for that exact problem, plus the photos and records Texas law relies on for an online evaluation. Takes 3–6 minutes. We call or video you whenever the clinician needs more.

A clinician reviews the same day

A Texas-licensed Passion Health physician or nurse practitioner reviews your case the same day — around the clock on weekdays, and 7 AM–9 PM CT on weekends. If a prescription is appropriate, it goes to the pharmacy you chose. New patients using insurance get a short video visit — that's what your plan pays for.

Follow-up is built in

A check-in message at 48 hours, renewals on a schedule that fits the condition, and a same-day appointment at a Passion Health clinic if you need hands-on care.

Pricing

Two ways to pay. No surprises either way.

You pay for a clinician's evaluation and care plan — never for a medication, and never with a prescription promised. Your pharmacy bills you separately for anything prescribed.

Option A

Use your insurance

Billed to your plan as an online evaluation or a telehealth visit, whichever your plan covers, with your plan's usual cost-sharing. Here's how it works:

Existing Passion Health patients: the intake review itself is a covered online visit with most plans.
New patients: plans pay for a visit, not a form — so you'll get a short same-day video visit with the clinician.
Medicare & Medicare Advantage: covered visits are billed to Medicare; the cash option isn't available for covered services.
In network with BCBS of Texas, Aetna, UnitedHealthcare, Cigna, Humana, and Healthcare Highways. Whatever your plan, we verify eligibility and show your estimated cost-share before review starts.

Option B

Flat cash rate

One transparent price by evaluation type. No insurance needed and nothing billed to your plan. HSA/FSA accepted for evaluation fees.

Price shown before you start — it doesn't change; labs and medication are billed separately
No charge if screening or the clinician's first look shows online care isn't right for you and we send you to a clinic instead
Renewals and follow-ups at a lower rate
Not available for services covered by Medicare, Medicaid, CHIP, or TRICARE — those are billed to your program
Paid through Authorize.net's secure page — your card details never touch this site

Evaluation type	Typical conditions	Includes	Cash price
Quick	UTI, cold & flu, sinus, pink eye, rash, allergies, cold sores, heartburn	Intake review, treatment plan, Rx if appropriate, 48-hr check-in	$59
Standard	Birth control, hair loss, ED, migraine, yeast & BV, blood pressure or diabetes refills	Everything in Quick, plus lab orders when needed and a 30-day message window	$89
Comprehensive	Anxiety & depression, ADHD, sleep, new chronic-condition starts	Video visit with a clinician, screening tools, care plan, 90-day message window	$129
Renewal / follow-up	Established patients continuing a plan we started	Short check-in intake, refill review, adjustments	$39
WeightCare	Medical weight management	Its own program agreement. Direct (uninsured / out-of-network): $447 for the first 3 months, then $149/mo. Insured: visits bill your plan, with an optional $59/mo wellness bundle never billed to insurance	$447first 3 months, then $149/mo

When online isn't enough

Sometimes you should be seen. We'll say so — and we have the doors.

Online care works best for well-defined problems. If your intake shows any of these, we'll route you to a same-day appointment at a Passion Health clinic instead of charging for a virtual visit.

Chest pain, trouble breathing, or symptoms of stroke — call 911
Fever over 103°F, or a fever lasting more than 3 days
Severe abdominal, flank, or pelvic pain
Anything that needs an exam, an ECG, labs today, or imaging
Medications that require an in-person visit under Texas rules

11 clinics

Across Dallas–Fort Worth, with same-day appointments.

Book an in-person visit Call 214-666-6259

Who reviews your case

The same physicians who run our clinics.

Online visits aren't outsourced. They're reviewed by Passion Health's own physicians and nurse practitioners, so your record follows you if you ever walk into one of our clinics.

Primary Care, Internal Medicine & Hospital Medicine.

Primary Care & Internal Medicine, Co-Founder, Passion Health Physicians.

Built on Texas law

What Texas requires of an online clinic — and how this one meets it.

Texas rewrote its telemedicine rules in 2017 (SB 1107) and the Medical Board consolidated them again in January 2025. The statute is short and specific. Here is each requirement, its source, and what we do about it.

Requirement	Primary source	How Passion Health Online Care complies
Clinician licensed in Texas; patient located in Texas	Tex. Occ. Code §151.05622 TAC §175.1 (eff. Jan 9, 2025)	Every reviewing physician, NP, and PA holds a full Texas license or Texas-recognized credential. Intake starts by confirming the patient is physically in Texas; a patient outside Texas is stopped before any evaluation or charge.
Knowing who the patient is	Tex. Occ. Code §111.007 (standard of care)No Texas rule mandates photo ID; Tex. Bus. & Com. Code §521.052 governs storing it	Identity is confirmed from the patient's own details plus a government-issued photo ID of any country or type, with a phone or video check offered to anyone who has none. Immigration and citizenship status are never asked. ID images live in the chart under HIPAA, with the safeguarding and destruction Chapter 521 requires.
A valid practitioner-patient relationship	Tex. Occ. Code §111.005(a)22 TAC §175.3(a)	Formed by (1) an existing Passion Health relationship, or (2) asynchronous store-and-forward intake with clinically relevant photos and records — plus a live phone or video call whenever the clinician needs it — or (3) a synchronous video visit for Comprehensive evaluations.
Same standard of care as an in-person visit	Tex. Occ. Code §111.00722 TAC §175.2	Each condition has physician-approved red-flag criteria and intake questions drawn from the relevant guideline. If the standard of care requires an exam, ECG, labs today, or imaging, the patient is routed to a same-day clinic visit instead of treated online.
Informed consent before service	Tex. Occ. Code §111.002§111.004 (consent records)	Telemedicine consent and the Notice of Privacy Practices are presented in the first intake step, and intake cannot continue without acceptance; the consent record is stored in the patient's chart.
Confidentiality of clinical information	Tex. Occ. Code §111.003 & ch. 159Tex. Health & Safety Code ch. 181; 45 C.F.R. 160/164	Intake runs in Zoho Forms with HIPAA compliance enabled under Zoho's business associate agreement, structured to match the eClinicalWorks SOAP note, and visit notes are recorded in the practice's eClinicalWorks chart. No advertising trackers on intake pages; no data shared beyond treatment, payment, and operations.
Follow-up guidance and records to the PCP within 72 hours	Tex. Occ. Code §111.005(a)(3)	Every plan includes written follow-up instructions and a 48-hour check-in. With consent, the visit note is sent to an outside PCP within 72 hours; for Passion Health patients it is already in the shared chart.
Valid prescriptions; chronic-pain controlled substances need live audio-video	22 TAC §175.3(b)21 U.S.C. §829(e); DEA extension through Dec 31, 2026	Prescriptions issue only after the relationship above is established. Controlled substances are never prescribed at an online evaluation; a physician starts them in person (Schedule II cannot be delegated to NPs/PAs outside a hospital, §157.0511) and may continue them by video for established patients — stricter than the rule and unaffected by the DEA's Dec 31, 2026 expiry.
No payment for patient referrals	Tex. Occ. Code §102.00142 U.S.C. §1320a-7b(b) for federal programs	Patients choose any pharmacy. Passion Health accepts no referral fees, rebates, or product markups and does not dispense.
Non-physician clinicians practice under physician delegation	Tex. Occ. Code §157.051222 TAC §175.2 (supervision & delegation)	Nurse practitioners and physician assistants review cases under a prescriptive authority agreement with a supervising Passion Health physician, with the chart review and quality-assurance meetings the agreement requires.
Card data handled outside our systems	PCI DSS v4.0 (SAQ A)Tex. Bus. & Com. Code §521.052 for anything we do hold	Self-pay fees go through Authorize.net's hosted payment page. No card number ever reaches this site or the practice's systems, which keeps the practice in the smallest PCI scope. Recurring program billing runs on a separate authorization the patient signs, not on this page.
Notice of how to file a complaint with the Texas Medical Board	Tex. Occ. Code §154.05122 TAC §177.13	The required notice appears in the footer of this site in English and Spanish, and at launch will also be included in the patient portal and on receipts.
Mental health services are outside Chapter 111	Tex. Occ. Code §111.008	Anxiety, depression, ADHD, and sleep evaluations use a live video visit and validated screening rather than intake-only review, and follow the Medical Practice Act's general standard of care.

Statutes and rules as published at statutes.capitol.texas.gov and the Texas Administrative Code, checked September 2026. This table is a compliance summary for internal review, not legal advice; the highlighted items — insurance parity under Ins. Code §1455.004, minor-consent handling, and the NP delegation structure — should be confirmed by Texas healthcare counsel before launch.

Questions

Fair questions, plain answers.

Will I talk to someone, or is it just a form?

Every case is reviewed by a Passion Health physician or nurse practitioner — a licensed person, not software, decides your plan. For most everyday conditions, Texas lets that clinician evaluate you from a condition-specific intake plus the photos and records you upload, and they'll call you if anything needs a conversation. Comprehensive evaluations (anxiety and depression, ADHD, sleep, new chronic-condition starts) always include a live video visit.

The Texas law behind thisA valid practitioner-patient relationship can be formed online through synchronous audiovisual interaction, or through asynchronous store-and-forward technology using "clinically relevant photographic or video images" and the patient's clinical records — including asynchronous intake paired with a live phone call — as long as the clinician meets the standard of care. Tex. Occ. Code §111.005(a)(3). That standard of care is the same one that applies in person, and no agency may impose a higher one. Tex. Occ. Code §111.007; 22 TAC §175.2. Because Chapter 111 expressly does not apply to mental health services (§111.008), our mental-health evaluations use live video rather than intake-only review.

Is a prescription guaranteed if I pay?

No. You're paying for a licensed clinician to evaluate you and build a care plan. Many visits end with a prescription; some end with a different plan. If treatment isn't appropriate or isn't safe, the clinician will tell you why and what to do instead. If your problem can't be evaluated online and we send you to a clinic instead, the cash fee isn't charged.

The Texas law behind thisA prescription is only valid when a physician-patient relationship has been established and the prescriber complies with all other applicable laws before prescribing. 22 TAC §175.3(a); Tex. Occ. Code §111.006. A clinician who prescribed simply because a patient paid would be practicing below the in-person standard of care required by §111.007. Payment for an evaluation cannot buy a specific outcome.

Do you sell or ship medication?

No. We send prescriptions to the pharmacy you choose — CVS, Walgreens, H-E-B, Walmart, Costco, an independent, or a mail-order pharmacy your plan uses. You pay the pharmacy directly, and we receive nothing from any pharmacy.

The Texas law behind thisIt is a criminal offense in Texas for anyone to offer, pay, or accept remuneration "in cash or in kind" for securing or soliciting a patient or patronage for a licensed provider — a Class A misdemeanor, a felony on repeat. Tex. Occ. Code §102.001 (Patient Solicitation Act). For Medicare and Medicaid patients, the federal Anti-Kickback Statute applies as well. 42 U.S.C. §1320a-7b(b). Taking no pharmacy referral fees, rebates, or markups keeps this service clearly on the right side of both.

Who can use Passion Health Online Care?

Adults 18 and older who are physically in Texas at the time of the visit. Online Care isn't offered for children at launch — kids are welcome at any Passion Health clinic, same day.

The Texas law behind thisMedicine is practiced where the patient is: anyone who performs an act "that is part of a patient care service initiated in this state" is practicing medicine in Texas and regulated by the Texas Medical Board. Tex. Occ. Code §151.056(a). A physician may not provide telemedicine to patients in Texas without a full Texas license. 22 TAC §175.1. That is why we confirm your location at the start of every visit, and why our clinicians are all Texas-licensed. Consent for a minor comes from "another appropriate individual authorized to make health care treatment decisions for the patient." Tex. Occ. Code §111.002.

Can I use my insurance?

Yes, for covered visits. If you're already a Passion Health patient, the intake review is billed as an online visit; if you're new to us, your plan pays for a visit rather than a form, so you'll have a short video visit with the clinician. We show your estimated cost-share before review starts. If you'd rather not involve insurance, choose the flat cash rate — nothing is billed to your plan. Medicare, Medicaid, CHIP, and TRICARE beneficiaries are billed through their program for covered services.

The Texas law behind thisTexas-regulated health plans may not exclude a covered service solely because it is delivered by telemedicine rather than in person. Tex. Ins. Code §1455.004. Self-funded employer plans (ERISA) and Medicare follow their own rules, and cost-sharing still applies, so we verify your benefit before review begins.

Do you prescribe controlled substances online?

Not at an online evaluation. That includes stimulants, benzodiazepines, sleep medications like zolpidem, and opioids. Where a controlled medication is part of standard care — some ADHD treatment, for example — we evaluate you by video first; if a stimulant is appropriate, a Passion Health physician starts it at an in-person visit with a treatment agreement, and can then continue it at video follow-ups.

The law behind this — and our stricter policyTexas requires audio-and-video, two-way communication for any controlled-substance prescription for chronic pain via telemedicine, unless the patient is established, receives an identical prescription, and was seen in person or by video within 90 days. 22 TAC §175.3(b). Federally, the DEA's telemedicine flexibilities that allow controlled prescriptions without a prior in-person exam are a temporary extension running only through December 31, 2026 (90 Fed. Reg., Doc. 2025-24123); the underlying Ryan Haight Act (21 U.S.C. §829(e)) otherwise requires an in-person evaluation. Two more Texas rules shape the design: a physician may not delegate Schedule II prescribing (stimulants) to a nurse practitioner or physician assistant outside a hospital or hospice (Tex. Occ. Code §157.0511(b-1)), and every controlled-substance prescription must be sent electronically (Tex. Health & Safety Code §481.0755). Rather than build on a federal rule that expires, Passion Health starts any controlled medication at an in-person physician visit — which satisfies the Ryan Haight Act permanently — and continues it by video only for established patients. This is a practice decision that goes beyond the legal minimum.

What if I'm already a Passion Health patient?

Even better. Your online visit lands in the same chart your clinic uses, your regular clinician sees it, and refills of medications we already manage use the lower renewal rate.

The Texas law behind thisA preexisting practitioner-patient relationship is itself one of the three lawful bases for telemedicine care. Tex. Occ. Code §111.005(a)(1). For new patients, the clinician must give guidance on follow-up care and, with your consent, send the visit record to your primary care physician within 72 hours. §111.005(a)(3). Because we are your primary care practice, that record simply goes into your existing chart.

Why do you ask for a photo ID and my insurance card?

For two different reasons. The ID is so the clinician knows who they're treating and the prescription goes into the right chart — medical identity theft is real, and a wrong chart is a safety problem. The insurance card is so we can verify your benefits and bill correctly. Any government-issued photo ID works: a Texas license or state ID, a passport from any country, a consular ID, a military ID, or a permanent resident card. If you don't have one, say so and a team member verifies you by phone or video instead — we won't turn you away.

What we will never doWe do not ask about immigration or citizenship status, and we do not report it. Refusing care, or treating someone differently, because of national origin is prohibited by Section 1557 of the Affordable Care Act and Title VI of the Civil Rights Act. Texas has no law requiring a patient to show identification to receive medical care. Your ID image is stored in your medical record with the same protections as the rest of your chart, and Texas separately requires us to safeguard and properly destroy records holding it (Tex. Bus. & Com. Code §521.052).

What happens to my information?

Your intake, photos, and visit notes go into the same protected medical record our clinics use. We don't sell or share your data for marketing, and you can request a copy of your record at any time.

The Texas law behind thisA treating physician who provides telemedicine "shall ensure that the confidentiality of the patient's clinical information is maintained." Tex. Occ. Code §111.003, applying the physician confidentiality rules in Tex. Occ. Code ch. 159, the Texas Medical Records Privacy Act (Tex. Health & Safety Code ch. 181), and HIPAA (45 C.F.R. Parts 160 and 164). You receive our Notice of Privacy Practices and give informed consent to telemedicine before any service is provided. Tex. Occ. Code §111.002.

How fast is "same day"?

On weekdays, clinicians review cases around the clock, so your intake is reviewed within hours whenever you finish it. On weekends, review runs 7 AM to 9 PM Central: intakes completed by 7 PM are reviewed the same day, and later ones by 9 AM the next morning. Review time is a service commitment, not a legal requirement — the law sets the standard of care, not the clock.